At Soul TV, we want you to feel confident when trying our IPTV service. That’s why we offer a 7-day money-back guarantee on all new subscription purchases.
✅ Eligibility for Refund
You are eligible for a full refund if:
- You request it within 7 days of your initial purchase
- You have not violated our terms of service
- The request is made through our official support channels
❌ Non-Refundable Scenarios
We do not issue refunds for:
- Requests made after 7 days
- Renewals or recurring subscription charges
- Accounts found in violation of our usage policy (e.g., sharing access or misuse)
💬 How to Request a Refund
To request a refund, contact us via:
💬 Or via our Contact Page
We usually process eligible refunds within 3–5 business days.